Frequently Asked Questions

+ How long does the drive from the park to the airport terminal take?

- The journey time is only 3 minutes, as the airport is about 2.8 km away.


+ How much time should I schedule for the transfer to the airport?                     

- The transfer of your vehicle and the transfer to the airport should take about 10 minutes.


+ Where is the parking lot?

- He area of Hannover Parking is located on the Am Pferdemarkt 31 30853 Langenhagen / Hannover 


+ Is the transportation to the airport terminal included in the price?                     

- Our rates include transfer from the car park to Langenhagen Airport.

                    
                    

+ When will I be picked up from the airport on my return journey?                     

- We'll track the arrival time of your flight via internet. After your landing, please proceed to the terminal on the departure level, where you will be promptly returned to the parking lot by our shuttle service                     
                    

+ How does the shuttle service work?                     

- Please drive to the Hannover Parking in the car park 30853 Langenhagen and park your vehicle and vehicle is parked, we drive you with our air-conditioned shuttle bus in few minutes to the terminal.                     
                    

+ Does the shuttle run around the clock?                     

- Yeah! The shuttle runs around the clock and without much waiting.

                    
                    

+ What payment options do I have?                     

-The payment will be made on your arrival. You can pay us conveniently in cash or with your debit card or with PayPal.

                    
                    

+ What about the safety of my vehicle?                     

- Our parking is complete. Unauthorized persons do not come to your vehicle!

                    
                    

+ Do I have to give my car key?                     

- For an outdoor parking space NO!

                    
                    

+ Who can help me with problems with online booking?                     

- Questions regarding booking are available by email or by calling our service hotline (+49 (511) 235 19 894 - 895). We're here to help.

                    
                    

+ Will there be any other costs for me?                     

- No! There are no hidden costs with us. The calculated price includes the parking fee and the transfer to the airport terminal. All prices include 19% VAT.

                    

+ What do I have to do if the return date changes?

- A quick call to our service hotline (+49 (511) 235 19 894 - 895) or shuttle driver +49 176 240 51 575  is enough to inform us about your changed return.